Privacy Policy

1. Information We Collect

We may collect the following information:

• Name
• Mobile Number
• Email Address
• Date of Birth (if applicable)
• Appointment Details
• Medical Queries submitted through contact forms
• IP Address and browser information for website analytics

We collect only the information necessary to provide better healthcare services and improve your experience.

2. How We Use Your Information

The information collected may be used to:

• Schedule and manage appointments
• Respond to your enquiries
• Provide healthcare-related information
• Improve our website and services
• Contact you regarding appointments or healthcare updates
• Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to your healthcare without your consent.

3. Medical Information

Any medical information shared through our website is treated with strict confidentiality. However, submitting information through the website does not establish a doctor-patient relationship or replace a medical consultation.

4. Information Sharing

Shanmuga Surgical Care does not sell, rent, or trade your personal information. We may share your information only:

• With authorised healthcare professionals involved in your care
• When required by law or government authorities
• To protect the rights, safety, or security of our patients, staff, or hospital

5. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. Although we take every reasonable precaution, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Cookies

Our website may use cookies to improve user experience, analyse website traffic, and remember your preferences. You may choose to disable cookies through your browser settings; however, some website features may not function properly.

7. Third-Party Links

Our website may contain links to external websites for your convenience. Shanmuga Surgical Care is not responsible for the privacy practices or content of those third-party websites. We encourage users to review their privacy policies before sharing personal information.

8. Children's Privacy

Our website is not intended to collect personal information directly from children without the consent of a parent or legal guardian.

9. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent for certain communications

To exercise these rights, please contact us using the details below.

10. Changes to This Privacy Policy

Shanmuga Surgical Care reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us: